Frequently Asked Questions
Everything you need to know about our luxury collections and services.
How do I know the quality of the diamonds I am purchasing?
Every diamond at International Diamond Center is meticulously inspected by our GIA-certified gemologists. Most of our center stones come with independent grading reports from laboratories like GIA or EGL to ensure authenticity and quality.
What is your return and exchange policy?
We offer a 30-day return policy on most jewelry items in their original, unworn condition. Please note that custom-designed pieces and engraved items are final sale and cannot be returned.
Do you offer international shipping?
Yes, we provide secure, fully insured international shipping to most countries. Shipping costs and delivery timelines vary based on the destination and customs regulations.
Can I customize an engagement ring or piece of jewelry?
Absolutely. Our master jewelers specialize in custom designs. You can work directly with our team to select your stone, metal, and setting to create a one-of-a-kind piece.
What payment methods do you accept?
We accept all major credit cards, bank wire transfers, and offer flexible financing options through our partner providers to help you secure the piece of your dreams.
Does my purchase include a warranty?
Yes, we provide a lifetime manufacturing warranty against defects. We also offer complimentary cleaning and inspection services for the lifetime of your jewelry to keep it sparkling.